Returns & Exchanges

At Snow Peak, we stand by the quality of our outdoor apparel and gear, offering a 30-day return window for items in original, unused condition with tags attached. We strive to ensure your equipment meets the rigorous demands of your next adventure through a seamless exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box and include all original packaging, manuals, and tags to ensure a full refund.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old labels are fully covered.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 7-10 business days.